I-Watch Technologies Inc. improves the operational efficiency of your business as well. We feature a web-based trouble ticket system that enables you to receive real-time status and an immediate response to your issues, while we also offer a Live Remote Assistance tool that allows us to take over your computer or server as you speak directly with a member of our support team and watch our every click.

Optional offerings such as Maintenance Contracts, Service Level Agreements, and a 24 x 7 x 365 on-call IT Service provide additional value, while addressing specific customer needs.

We also provide Monitoring Systems and a Managed Firewall Services that ensures your servers, routers, and firewalls are within custom parameters and watches for key indicators than an outage has occurred or is going to occur and allows us to respond accordingly.

While the internet has provided businesses with unprecedented opportunities to grow and succeed, it has also opened a Pandora’s Box for illegal activity. Hackers and disgruntled employees attempt to and succeed in stealing confidential company and customer information that will cost businesses an estimated seven figures this year. Because incidents such as these are far from isolated, it has become absolutely crucial for businesses to protect themselves and their data.